FAQ’s
DO YOU OFFER INDEPENDENT ADVICE?
Yes, we do – we are not affiliated with any service provider. No service provider has any shareholding in us so the advice we provide is aligned directly with the client’s needs and remains completely independent.
WHY SHOULD I USE A FINANCIAL PLANNER?
A financial planner assists you in building and maintaining a financial road map for your life. They work with budgets and goals as discussed with you and help you to stay on track. This takes the stress away from you so that you can focus on your personal and professional life.
In addition to the above, it is important that you use a Certified Financial Planner® as we are internationally recognized as the standard for financial planning professionals. The status gives consumers confidence that the financial planner they’re dealing with is suitably qualified to provide advice and information and gives assurance that they remain up to date with developments in the industry. In addition, CFP® professionals are required to maintain technical competence and fulfill ethical obligations annually.
CAN YOU ACCESS MY FUNDS?
No, we use investment platforms and service providers and any investment will go directly through them. Any withdrawals, additional contributions will also go directly to the service provider with whom your investment is held. Only paperwork goes through us.
HOW DO YOU INVEST MY MONEY?
Your money will only be invested after we have gone through the six-step financial planning process described under our process. We would then look at what service provider can provide you with the solution agreed on, and implementation will take place.
We keep up to date with the service providers and their offerings by attending seminars monthly and by liaising with the distribution team regularly.
WHAT DO YOU INVEST IN?
We only invest in vehicles that are approved by the FSCA (Financial Service Conduct Authority). The criteria are that they are liquid, transparently priced, and have a good management team behind them. Examples of such vehicles are unit trusts, endowment policies, retirement funds, pension, and preservation funds, share portfolios managed by providers who have licenses to trade in these, and many more.
DO YOU OFFER OFFSHORE INVESTMENT OPTIONS?
Yes, we do offshore investments and work through a foreign exchange financial service provider. You are, however, welcome to use your bank for this. We can invest funds that already offshore for you or assist you with the paperwork to take the funds offshore. Remember that you don’t need tax clearance for the first R1 000 000 per annum you want to invest offshore. We use similar investment vehicles as we use locally such as unit trusts.
WHAT ARE YOUR FEES?
The fees are charged on a sliding scale and can be found under the FEES.
CAN YOU DO MY WILL?
We work with various attorneys who are qualified to draw up your wills. It is important to discuss this with a qualified professional so that your wishes are carried out on your death correctly without delays and in order for your family to be able to maintain their lifestyle.
DO YOU OFFER LIFE INSURANCE?
Yes, we have contracts with various service providers in this space and shop around to get you the most affordable and comprehensive cover to suit your circumstances. Together with life insurance, we offer income protection, disability cover, and severe illness cover.
DO YOU OFFER MEDICAL AID?
Yes, we have contracted with three medical aid providers and will provide you with options to suit your and your family’s needs.
DO YOU OFFER SKYPE/ZOOM MEETINGS?
Yes, we do. Please complete the contact us form on the website and we will arrange the meeting.
